Reminders

Appointment reminders that cut no-shows.

Boclar sends reminders by email and SMS automatically, 48 hours and 1 hour before by default, with WhatsApp reminders as an add-on. An attendance policy flags or blocks clients who keep missing appointments.

Why it helps

Fewer no-shows, no chasing.

  • On autopilot

    Email and SMS reminders 48 hours and 1 hour before, by default.

  • Your timing

    Choose 48 h, 24 h, 2 h, 1 h or 30 minutes before, or send one now.

  • Email, SMS or WhatsApp

    WhatsApp reminders are a $5 / month add-on.

  • Attendance policy

    Flag, restrict or block clients after repeated no-shows.

Email reminders are included on every plan: 500 a month on Independent, 2,000 on Team, 10,000 on Multi-Location.

Attendance policy

Repeat no-shows, handled for you.

Boclar counts no-shows and late cancellations and acts on your rules.

  1. Flag

    After repeated no-shows or late cancellations, the client is flagged.

  2. Restrict

    Optionally, online booking is paused for a number of days.

  3. Block

    Repeat offenders can be blocked from booking.

Default: flag after 3 no-shows in 90 days. Count over 1 to 730 days, in up to 5 steps.

How it works

Set it once. It runs itself.

  1. Choose channels and timing

    Email, SMS or WhatsApp, at the times that suit you.

  2. Turn off any single reminder

    Per appointment, when a client asks.

  3. Set your attendance policy

    Decide when to flag, restrict or block.

Questions

Reminders, answered.

When do reminders go out?

By default, by email and SMS 48 hours and 1 hour before. You can choose 48 h, 24 h, 2 h, 1 h or 30 minutes before, or use “Send now”.

Can I send reminders on WhatsApp?

Yes, with the WhatsApp add-on for $5 a month. Meta messaging charges are separate. WhatsApp currently sends reminders only.

How do SMS credits work?

SMS uses credits: 1 credit is $0.01 and the price depends on the destination country. Multi-Location includes 500 credits a month, and you can buy packs with optional auto top-up.

Can I restrict clients who keep missing appointments?

Yes. Your attendance policy counts no-shows and late cancellations and can flag, restrict or block a client. You choose the thresholds and period.

Let reminders do the chasing.

Turn them on once and spend the time with your clients instead.